1. “Replacement within the first year and free repair in the following two years” means that if
major functional failures occur to the main TV unit due to its own quality defects within one
(1) year from the date of manufacture (including but not limited to lines on the screen, no display, abnormal display, failure to power on, failure to start up and other core functional problems affecting normal consumer use), the Company shall replace the product with a brand-new TV of the same model and specification. If the aforesaid quality problems arise from the second (2nd)year to the third (3rd) year and four (4) months from the date of manufacture, the Company shall
provide corresponding repair parts free of charge and complete the repair and replacement service.
2. The warranty period of a replaced or repaired TV shall be the remaining period of the original warranty period after deducting the actual elapsed time.Example: A consumer purchases a TV manufactured in May 2026 and gets it replaced in May 2027 due to quality problems. The warranty period of the replaced TV shall be the original three (3) years and four (4) months minus one (1) year of elapsed time, with a remaining warranty period of two (2) years and four (4)months.
3. When providing warranty services, distributors must strictly record the serial number of the defective TV and the serial number of the brand-new TV provided to the consumer, ensuring one-to-one correspondence and traceability between the serial numbers of the defective unit and the new unit. If the required corresponding recording of serial numbers is not completed, the replaced/repaired unit shall no longer be entitled to any remaining warranty benefits.
4. If the TV model under warranty application is out of production, the consumer may apply for replacement with a current new model sold by the Company on the premise of paying the price difference between the old and new models.
