Warranty Period: 2 Years for the Whole Machine. Major Components (Motherboard, CPU, Memory, Display, Battery, HDD/SSD, Keyboard, Power Adapter) are also warranted for 2 Years.

Warranty Scope: Covers hardware failures under normal use. Excludes human damage, accidental damage, or force majeure.

  • Normal Use: Operation per manual in specified environments (0-40℃).

  • Human Damage: Unauthorized disassembly, hardware modification, non-original accessories.

  • Accidental Damage: Liquid spills, impact, screen cracks.

Service Channels: Official Website, Hotline, Authorized Service Centers. Supports On-site repair (select regions) and Mail-in service.

Data Safety: Users must Back Up Important Data before repair. The service center is not responsible for data loss.